Client Coordinator

Posted by: TKCAssistant | Posted on: November 15, 2021

How does the role fit?

The Client Coordinator plays a key role interfacing with our brand partners and suppliers. The Coordinator helps maintain client relationships by coordinating regular activities and projects that keep the manufacturing operations running smoothly. The Coordinator is a critical member of our staff interacting with everyone and keeping everyone working together. As a coordinator, the role does not manage any direct reports, but does interface with everyone in the organization. As a key member of our Services team, the Coordinator reports directly to the company President.

How would I contribute?

  • Manage Clients from forecasting through invoicing to make sure that the company and Client have exactly what they need to collaborate
  • Manage the on-boarding of new clients, new products, and product changes by shepherding Clients through our Roosting process for product commercialization and Hatching process for development.
  • Interact with ingredient and packaging suppliers to find and certify new ingredients and packaging.
  • Coordinate 3rd party certifications such as Non-GMO Project, GFCO, et al. that elevate public perception of our products.
  • Help Client convert orders and forecasts into material plans for Purchasing to execute.
  • Work through and to improve our Client Service processes to address special and ordinary requests
  • Perform monthly and ad-hoc billing
  • Assist in client acquisition by evaluating submissions from applicant brands.
  • Work with the entire Staff to see that our tasks and orders are completed on-time and in the most professional manner.

How would I be rewarded?

As a key contributor in a growing company, you will get to see your ideas and efforts brought to life. You will have influence over your work and impact on those around you that larger companies cannot afford. Your role will grow as you grow. For those looking to make a difference, The Kitchen Coop offers a compensation package including competitive pay, bonuses, healthcare reimbursement, paid holidays, and paid time off.

Job Qualifications:

         Education:    Bachelors degree required. Master’s degree is desirable, but not required.

         Experience:  Minimum three-year experience in an outwardly facing, professional position.  Experience in project management is strongly preferred. Food industry experience is not required but strongly preferred.

Desired Competencies:

  • Interest in personal growth and continuous self- and process- improvement.
  • Excellent time management skills and ability to multi-task and get it all done on time.
  • Ability to communicate professionally and knowledgeably with a wide range of people.
  • Attention to rules, details, planning & preparation.
  • Dedicated to meeting the expectations of internal and external customers.
  • Ability to understand ingredient specifications and learn technical jargon.
  • Ability to work as a team member or individually with minimal supervision guided by written procedures and oral instructions.
  • Strong MS Office computer skills, especially Excel.
  • Experience with QuickBooks is a plus.
  • Experience with Wrike is a huge plus.

Introduce Yourself For Client Coordinator

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